Terms and Conditions for Cocoa’s Skin

Effective Date: December 27, 2024

Welcome to Cocoa’s Skin! Please read these Terms and Conditions carefully before using our website, services, and products. By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Cocoa’s Skin is owned and operated by Cocoa’s Skin, located at 3946 Harley Brook Lane, Spartansburg, Pennsylvania, 16434, United States. You can reach us at info@cocoaskinn.com for any inquiries.

2. Acceptance of Terms

By using our website and services, you agree to abide by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree to these terms, please refrain from using our website or services.

3. User Eligibility

To use our website and purchase products, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using the site, you represent and warrant that you are of legal age to form a binding contract.

4. Website Use and Restrictions

  • License: We grant you a limited, non-transferable, and non-exclusive license to access and use our website for personal, non-commercial purposes. You may not use our website for unlawful purposes or in any way that violates these Terms and Conditions.
  • Prohibited Activities: You may not:
    • Use our website for any illegal activity or to promote illegal activities.
    • Impersonate any person or entity, or misrepresent your affiliation with any entity.
    • Upload or transmit any harmful materials, such as viruses or malware.
    • Engage in data mining or harvesting of information.

5. Product Information and Availability

  • Product Descriptions: We strive to ensure that the descriptions and images of our products are accurate, but we do not guarantee that they are free from errors. We reserve the right to correct any inaccuracies at our discretion.
  • Product Availability: All products are subject to availability. If a product becomes out of stock or is unavailable, we will notify you and offer alternatives or a full refund.

6. Ordering and Payment

  • Placing an Order: By placing an order on our website, you make an offer to purchase the products. Your order is subject to acceptance and availability. After placing an order, you will receive an order confirmation email, but this does not guarantee the availability of the product.
  • Payment: Payments are processed at the time of purchase. We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Prices are in U.S. dollars, and taxes may apply based on your location.

7. Shipping and Delivery

  • Shipping: We offer various shipping methods, and the cost will depend on your location and the shipping method selected. Delivery times vary and are estimated based on the shipping method chosen at checkout. We are not responsible for delays caused by the carrier or external factors.
  • Tracking: Once your order has been shipped, you will receive a tracking number to monitor your order’s progress. Please allow time for updates to reflect on the tracking system.

8. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return products, request refunds, or make exchanges. Our returns are subject to specific conditions, and we reserve the right to refuse returns if they do not meet the criteria outlined in the Refund and Returns Policy.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to learn about how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal data as outlined in our Privacy Policy.

10. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, trademarks, and graphics, is the property of Cocoa’s Skin or our licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.
  • Trademarks: Cocoa’s Skin and any related logos or product names are trademarks of Cocoa’s Skin. You may not use these trademarks without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Cocoa’s Skin is not liable for any damages, losses, or claims arising out of the use of our website or products. Our liability is limited to the total amount paid for the product(s) that caused the issue, excluding shipping fees and taxes.

12. Indemnification

You agree to indemnify and hold harmless Cocoa’s Skin, its affiliates, and its employees from any claims, damages, or expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of any rights of another person or entity.

13. Changes to These Terms and Conditions

Cocoa’s Skin reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes are posted, you agree to the revised Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by the laws of the state of Pennsylvania, United States. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Pennsylvania.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Cocoa’s Skin
3946 Harley Brook Lane
Spartansburg, Pennsylvania, 16434
Phone: 814-654-7557
Email: info@cocoaskinn.com
Website: cocoaskinn.com

By using our website and making purchases, you agree to be bound by these Terms and Conditions. Thank you for choosing Cocoa’s Skin!